Muhammed Arshad
Name: Muhammed Arshad M V
Designation & Company: Customer Service Officer, GARGASH Insurance Services
Qualifications: Certificate (Cert CII)
For Muhammed Arshad, reasons for pursuing the Certificate in Insurance qualification were two-fold; he wanted to deepen his expertise in the insurance field and stay updated with the latest industry standards and practices, while seeking to enhance his credibility and professional standing within the industry.
He comments: “This achievement is poised to have a significant impact on my career trajectory. It not only validates my proficiency but also opens up new opportunities for career advancement and professional growth. With the CII certification under my belt, I am better equipped to tackle complex challenges and assume greater responsibilities within my organization.
Though rigorous, Muhammed found the study process to be immensely beneficial, explaining: “The study materials provided by CII were comprehensive and facilitated a structured learning experience. While challenging, the exam process was a valuable opportunity to demonstrate my proficiency and apply theoretical knowledge to practical scenarios. Moreover, the insights gained from studying have already begun to positively influence my day-to-day responsibilities, enabling me to provide more informed and efficient customer service.”
Muhammed is quick to advise others to advance their careers by attaining CII qualifications. He adds: “I encourage fellow professionals in the insurance industry to consider pursuing CII qualifications. The journey is demanding but ultimately rewarding, paving the way for personal and professional growth.”
He is also very committed to continuing his professional development and is keen to attain further CII qualifications, explaining: “Obtaining additional qualifications aligns with my career aspirations of reaching higher designations within the organization and ensures that I will remain at the forefront of industry standards and practices.”